If you are planning on placing an online gift hamper order, you may have a few questions. Here are some of the most frequently asked questions and answers that you should read before you shop and place your order online.

Does my hamper include a message?

Yes, you can include a message that will be printed in the message card delivered with the gift hamper. Take note of the character limit for your message.

How is fresh produce kept cold during delivery?

Fresh foods are specially packed and packaged to ensure that they arrive fresh and safe to eat. If you would like to know more about the precise measures taken for each type of gift hamper, it’s best to ask a consultant to confirm before placing your order.

Can multiple gifts be sent to different addresses?

Multiple gifts can be ordered together. However, they can only be sent to a single address. To send each gift hamper to a different address, you will need to place separate orders. Alternatively, you can have them all delivered to your address if you wish to present each gift in person.

How long will it take for a hamper to be delivered?

When you order your gift hamper, you will need to select a delivery date. It is important to take note of holidays as well as longer delivery times for certain areas. For example, rural areas may require an additional day or two for delivery. This should be specified in the delivery terms and conditions.

Will the delivery include a receipt?

Since the hamper is most likely a gift, a receipt is normally sent electronically rather than being included with the hamper delivery itself. So there is no need to worry about the recipient finding out how much you spent on their gift.

What if the hamper arrives damaged?

If the gift hamper you receive is damaged or not as specified in your order, it’s important that you contact customer care right away. Send all the relevant details in order to submit a formal complaint. You should receive compensation according to the customer satisfaction policy of the vendor.

When you order a gift hamper online, it is important that you make sure that all of the details you provide are accurate. If the delivery address is not accurate, the hamper might not reach the recipient in a timely manner. If your payment details are not correct, it will result in a failed payment. Before you proceed with your order, make sure that you double check every detail.